These Terms & Conditions (“Terms”) govern your use of the Think Big Trailers website and its online contact, quote, trailer-configuration, and pre-qualification tools. By using the website, you agree to these Terms. If you do not agree, please do not use the website.
1. Website Purpose
The website provides general information about Think Big Trailers, food trailers, available features, preliminary pre-qualification, and ways to contact our team. Website content is for informational and preliminary planning purposes and does not replace a written sales, manufacturing, financing, rent-to-own, warranty, or service agreement.
2. Quote and Configuration Requests
Selections made in a trailer configurator or quote form describe your preferences and help our team prepare for a follow-up conversation. Submitting a configuration does not create a binding quote, purchase order, reservation, production slot, financing decision, or contract.
A salesperson may contact you to confirm specifications, availability, pricing, taxes, fees, delivery, timelines, regulatory requirements, and other details. A transaction becomes binding only when the parties sign the applicable written agreement and satisfy any stated payment or approval requirements.
3. Pre-Qualification Requests
A website pre-qualification request uses information you provide for preliminary screening and sales follow-up. Your answers are self-reported and may need to be verified later. Submitting the form is not a formal credit or financing application and does not guarantee approval, eligibility, a rate, deposit amount, payment schedule, trailer price, reservation, production slot, or contract.
Any formal application, identity verification, credit review, proof-of-funds review, adverse-action notice, approval decision, or provider-specific terms will occur separately through the applicable financing or rent-to-own provider. Additional documents should be submitted only through the secure process identified for that formal application, not through the general website contact, quote, or pre-qualification form.
4. Product Information, Pricing, and Availability
Images, dimensions, specifications, equipment descriptions, examples, timelines, and other website content may be illustrative and may change. Actual products may differ because of customer selections, supplier availability, engineering requirements, regulatory requirements, or production changes.
Unless a written quote expressly states otherwise, website information does not include a guaranteed price, tax amount, title or registration charge, delivery charge, permit or inspection cost, financing term, deposit, or completion date. We may correct errors and update information at any time.
5. Customer Responsibilities
You are responsible for providing accurate and current information, reviewing all specifications before signing a contract, and determining whether a trailer and its equipment meet your intended menu, operations, towing capacity, location, licensing, health, fire, building, transportation, and other legal or regulatory requirements. Local approval requirements vary, and website content is not legal, engineering, tax, credit, or regulatory advice.
6. Financing and Rent-to-Own Services
Financing and rent-to-own services may be provided or administered through separate entities or third-party providers. Eligibility, approval, rates, deposits, payment schedules, documentation, and other terms are determined through a separate application and written agreement. Website use, a quote request, or a preliminary pre-qualification does not guarantee approval.
When you ask us to explore financing or rent-to-own options, Think Big Trailers may provide information reasonably necessary to the applicable provider so it can evaluate the option you requested. That provider’s own application, disclosures, privacy notice, and contract will govern its services.
7. Communications and Consent
THINK BIG TRAILERS LLC offers an SMS messaging program for trailer inquiries, quote requests, pre-qualification requests, appointments, order updates, customer service, and occasional promotional offers.
By opting in through a Think Big Trailers website form, you agree to receive recurring informational and, where separately selected, promotional text messages from THINK BIG TRAILERS LLC. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to cancel or HELP for help. For support, call (210) 934-4294 or use our contact form.
Wireless carriers are not liable for delayed or undelivered messages. You must be at least 18 years old or have permission from a parent or legal guardian to enroll. See our Privacy Policy.
8. Acceptable Use
You may not misuse the website; interfere with its security or operation; attempt unauthorized access; submit false, fraudulent, unlawful, harmful, or infringing content; use automated systems to overload or scrape the website without permission; or use website content in a way that violates applicable law or another person’s rights.
9. Intellectual Property
The website’s design, text, graphics, logos, photographs, videos, and other content are owned by or licensed to Think Big Trailers and are protected by applicable intellectual-property laws. You may view and print website content for your personal evaluation of our products and services. No other license is granted without written permission.
10. Third-Party Services and Links
The website may contain embedded content, forms, financing or rent-to-own links, maps, social-media features, or links operated by third parties. Think Big Trailers does not control those third-party services, and their own terms and privacy policies apply.
11. Website Availability and Disclaimers
We work to keep the website accurate and available, but we do not guarantee that it will be uninterrupted, error-free, secure, or complete. To the fullest extent permitted by law, the website and its content are provided “as is” and “as available.” Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded. Product warranties, if any, are governed only by the applicable written agreement.
12. Limitation of Liability
To the fullest extent permitted by law, Think Big Trailers will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of or inability to use this website. This limitation does not apply where liability cannot legally be limited and does not replace any remedies stated in a signed customer agreement.
13. Privacy
Our collection, use, and disclosure of personal information are described in our Privacy Policy. Do not submit Social Security numbers, bank statements, payment-card information, government identification, credit reports, or other highly sensitive documents through the general contact, quote, or pre-qualification form.
14. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Where legally permitted, disputes relating solely to website use will be handled in the state or federal courts serving Bexar County, Texas. A signed customer agreement or provider agreement may contain different dispute terms, and that agreement will control the applicable transaction or service.
15. Changes to These Terms
We may update these Terms to reflect changes to the website, services, or legal requirements. Continued use of the website after an update means you accept the revised Terms.
16. Contact
Think Big Trailers
San Antonio, Texas
Phone: (210) 934-4294
Online: use the contact form at thinkbigtrailers.com
